Deer Processing Pick-up
Q: What is the Wurst Haus Deer Processing Product Pick-Up Automation System?
A: It’s a new system designed to streamline the customer experience for deer processing. We use text messages to keep you informed about your order status and allow you to schedule yourpick-up times.
Q: How does the system work?
A:
● ORDER CONFIRMATION: Within 3 days of dropping off your deer and deposit, you’ll receive a text confirming your order.
● FREEZER PRODUCT READY: In about 35 days, you’ll get a text that your freezer products are ready. You then click a link to schedule your pick-up within a 10-day window.
● PICK-UP REMINDERS: We’ll send reminder texts every 2 days to ensure you schedule your pick-up.
● FREEZER PRODUCT PICK-UP CONFIRMATION: After you pick up your freezer products, you’ll receive a confirmation text.
● SMOKED PRODUCT READY: In 1-6 months (depending on your order and drop-off date), you’ll get a text that your smoked products are ready. You’ll again click a link to schedule a pick-up within a 10-day window.
● PICK-UP REMINDERS: We’ll send reminder texts every 2 days to ensure you schedule your pick-up.
Q: What if I need to change my pick-up date?
A: No problem! Just click the link in your text message and choose a new date.
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Q: Why does it take 1-6 months for my smoked products to be ready?
A: The time frame depends on factors like when you dropped off your deer, the specific smoked products you chose (some take longer to cure), and how close your drop-off date is to a holiday.
Q: What happens if I don't pick up my product in First 10 days?
A:
● STORAGE FEE: If you don’t pick up your products within the 10-day window, a $5 daily storage fee applies.
● DONATION: If you don’t pick up your products within 27 days, we’ll donate them to organizations that feed the needy.
Q: Do I still need to call and check on my order?
A: Nope! Our automated system keeps you updated via text message, so there’s no need to call.
